Customer Service Representative

 Company Description

WebPro School of Freelancing

Role Description

This is a full-time on-site role for a Customer Service Representative at WebPro School Of Freelancing located in Lahore District. As a Customer Service Representative, you will be responsible for enrolling students. Your day-to-day tasks will include addressing students inquiries, resolving students issues, and delivering a positive customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills

• Experience in ensuring Customer Satisfaction

• Customer Service and Customer Experience skills

• Excellent communication and interpersonal skills

• Ability to handle customer complaints and resolve conflicts

• Strong problem-solving skills

• Patience and empathy

• Ability to work well in a team

• Experience in the freelancing industry is a plus

• Bachelor's degree in a relevant field is preferred